Privacy Policy

Privacy Policy – nattiot.in

Last updated: 20/01/2026

 1.        Who we are

 This Privacy Policy describes how NATTIOT INDIA PRIVATE LIMITED, operating the website nattiot.in (“we”, “us”, “our”), collects, uses and protects your personal information when you visit our website or purchase our products.

Our registered office is: PLOT NO 117 SECTOR-25, PART-II, HUDA, Panipat, Panipat, Panipat- 132103, Haryana

2.        Personal data we collect

 We may collect and process the following categories of personal data:

Identification and contact details (name, billing and shipping address, email address, phone number).

Order and payment information (products purchased, order value, partial payment details processed via our payment providers – we do not store full card details).

Account data (login, password hash, order history) if you create an account.

Technical data (IP address, browser type, device information, pages viewed, time spent) collected via cookies and similar technologies.Communication data (emails, messages, reviews or enquiries you send us).

3.        How we use your data

 We use your personal data for the following purposes:

·      To process and deliver your orders, including payments, shipping and returns.

·      To manage your customer account and order history.

·      To respond to your questions, requests or complaints.

·      To send you service emails related to your orders.

·      With your consent, to send you marketing communications about our products, offers and news (you can unsubscribe at any time).

·      To improve our website, products and customer experience, and for security and fraud‑prevention purposes.

4.        Legal basis

 Depending on your location and the interaction, we process your data on the basis of:

Performance of a contract (to process your order and provide our services).

Compliance with legal obligations (accounting, tax, consumer law, data protection law).

Our legitimate interests (operating and improving our business, preventing fraud, securing our services), provided these interests do not override your rights.

Your consent, when required (for example, for certain cookies or email marketing). You can withdraw your consent at any time.

5.        Cookies and similar technologies

 We use cookies and similar technologies to:

·      Enable core site functionality (shopping cart, checkout, user login).

·      Measure traffic and performance (analytics).

·      Personalize content and, where applicable, advertising.

·      You can manage your cookie preferences through your browser settings and, where available, our cookie banner. Some cookies are essential for the site to function and cannot be disabled.

6.        Sharing your personal data

We do not sell your personal data. We may share it with:

·      Service providers who help us operate our business (e‑commerce and hosting platforms, payment gateways, logistics and delivery partners, email and marketing tools, IT and security providers).

·      Professional advisors (lawyers, auditors, accountants) when necessary.

·      Authorities or regulators, where required by law or to protect our rights (for example, for fraud prevention or legal claims).

·      These third parties may be located in India or in other countries. When data is transferred outside your country, we take appropriate measures to protect it, in line with applicable law.

7.        Data retention

 We keep your personal data only as long as necessary for the purposes described in this Policy, including:

Orders and billing records kept for the period required by applicable tax and accounting laws.

Customer account data: as long as your account is active, then for a limited period for legal or operational reasons. Marketing data: until you unsubscribe or request deletion, or after a period of inactivity defined by our internal policies.

After these periods, your data will be deleted or anonymized.

8.        Your rights

Subject to applicable law (including the Indian Digital Personal Data Protection Act 2023 and, where relevant, GDPR), you may have the right to:

·      Access the personal data we hold about you.

·      Request correction of inaccurate or incomplete data.

·      Request deletion of your data in certain cases.

·      Object to or restrict certain processing activities.

·      Withdraw consent where processing is based on consent (for example, marketing).

·      Lodge a complaint with a data protection authority where applicable.

·      To exercise your rights, please contact us using the details below. We may ask you to verify your identity before responding to your request.

9.        Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10.  Children’s privacy

 Our website is not intended for children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal information, please contact us so we can delete it.

11.  Contact us

 If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, you can contact:

NATTIOT INDIA PRIVATE LIMITED – Customer Care

Email: support@nattiot.in

Phone / WhatsApp: +91 96676 98689

Address: PLOT NO 117 SECTOR-25, PART-II, HUDA, Panipat, Panipat, Panipat- 132103, Haryana

 12.  Changes to this Policy

 We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page regularly.

For over a decade now, we have chosen to prioritize partnerships with small suppliers, with the goal of building a story together and evolving hand in hand with them, but also establishing a real relationship of trust. 

Wishing to minimize our environmental impact as much as possible, we have supported them through the OEKO-TEX certification process. Aware of the technical and financial difficulties but convinced that obtaining this label is essential to move towards ever more eco-responsible commerce. Now, the vast majority of our suppliers are OEKO-TEX certified and our range of certified products continues to grow and develop. 

Today, we continue to commit ourselves, to seek new partnerships to expand our offerings and thus provide you with the product you dream of, which fully corresponds to your needs, principles, and values. 

It is a constant and particularly stimulating challenge for us to continually bring you new supports, qualities, materials, and know-how. 

Passionate about creation, our collections have been the result of long research and a reflection of a constant desire for renewal for about ten years now. 

Also, by pushing our limits to offer you the best while respecting our values, we proudly claim to offer you products that guarantee comfort, trust, and creativity, all while respecting the environment and which, we hope, will bring you full satisfaction. 

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